November 11, 2025
Podcast

Why Hiring a PR Firm Like You’re Buying Software Will Fail You in a Crisis

Kathleen Lucente
Kathleen Lucente
CEO

Most B2B tech CEOs hire PR firms by comparing proposals and picking whoever sounds good on paper—then wonder why their crisis comms team feels like outsourced customer service when a journalist calls at 2am about a board member scandal.

In this candid conversation on the Inspiring Leadership podcast, Red Fan Communications CEO Kathleen Lucente talks about why the “send an RFP, compare pricing” approach is a disaster waiting to happen, especially if you’re preparing for a SPAC, IPO, or M&A.